Technology: Are you in Need of IT Support ?

Lab Management

Lab Management


Lab Management

CWU’s main focus has always been to enhance clients’ Managed IT Services experience by improving workplace efficiency, enhancing technology capabilities, and reducing technology expenses.

Computer Works UG is a reliable resource for our clients’ technology requirements. We strike a perfect balance between on-site and remote IT support.

CWU is the best choice for efficient and affordable IT Support. We offer emergency and non-emergency help desk support that includes:

Automated Systems Management, Dedicated Online Support Portal, Email & Phone support, On-site visits, Remote support, Virus Protection & Removal, Software Updates & Troubleshooting.

For Immediate Assistance, call (256) 700-944073
Managed I.T Services Listed

Services We Offer

24/7 Monitoring & Support
IT Asset Management - Audit and manage workstations, servers, printers, copiers, firewalls, switches and routers Software Inventory - Collect, store and analyze detailed information about installed business applications Remote Control - Simplify support by allowing our technicians to remotely control workstations, servers and network devices Software Deployment – Tools and services delivered without interruption Patch Management – Updates of software patches and hotfixes for workstations, servers and switches Storage and Backup Management – Accurate real-time monitoring and backup
Complete IT Management
IT Management is the process through which we take responsibility for all IT-related needs including networking hardware, computers, people, software and data. The use of our technology resources generates significant value for clients. IT Management via Web Assistance in implementation of additions and modifications to supporting infrastructure, Implementation of network security Administration and maintenance of client IT infrastructure and WAN (Wide Open Network)
Email Services
Businesses expect communication through email to be easy and secure. However, managing email across multiple agencies and messaging platforms can become complicated and can cause unnecessary issues. Computer Works Uganda can provide a wide range of streamlined, efficient and cost-effective email services. Benefits of Email Services: No third party key holders – reduce chances of theft. Private servers assure that emails are never transported through public servers. The only person seeing that email is the sender and the recipient. Virus Protection – Email scanning to protect against infected files. No spam
Network Architecture & Design
Smart, sound network architecture and design facilitates a stable and secure IT environment. Computer Works Uganda can help design a network that can easily handle a wide range of applications, users and devices by creating customized and cost-effective networking solutions. Key Features Comprehensive Network Assessments Hardware/Software Procurement and Installation Network Infrastructure Design and Development Long Term Planning and Budgeting Consulting Services Custom Programming Application Development Implementation and Testing Web Development Engineering and IT Staff Augmentation
Help Desk & User Support
For Immediate Assistance, call (256) 700-944073 Your Emergencies are Our Emergencies Sooner or later, we all have an IT crisis. Rest assured, Computer Works Uganda has you covered. We are focused on your challenges right away and our goal is to get your business back up and running smoothly and reliably.
Security Solutions
CWU’s Security solutions represent a thorough, multi-layered protection plan against external and internal threats. We offer an extensive plan customized to clients’ specific security needs. It eliminates stress about the vulnerability of the IT infrastructure and allows time to be allocated to more pressing areas of the business. Common IT Security Threats: Malware: Damage a computer system without the owner’s knowledge Computer Viruses: Spreads and infects user’s computer without any knowledge or permission of the user Worms: Uses security holes and computer networks to replicate itself Adware: Delivers unwanted advertising during Internet usage Spyware: Attaches itself to operating systems in vicious ways Trojan Horses: Claims to do one thing, but instead damages the user’s computer Insider Threats: Misuse and unauthorized access by insiders Hackers: Unauthorized access by outsiders Rootkits: Takes fundamental control of the computer system without the system owner’s consent

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