Technology: Are you in Need of IT Support ?

IT Consulting Services

IT Consulting Services


Quality IT Consulting

We provide IT consulting services to enhance your software architecture, develop a technology-driven digital strategy, and optimize operations by refining your software portfolio. Our skilled software engineers will guide your digital transformation with meticulous planning and efficient execution of the IT strategy.

CWU`s main priority has always been to provide clients with an improved IT experience through better workplace efficiency, added technology capabilities and reduced technology expenses.

Computer Works Uganda is a trusted resource to our clients for their technology needs. We are the perfect balance between on site and remote IT support.

Quality Consulting Services

Utilize the expertise and deep technical background of Intellectsoft’s top minds to develop a holistic IT strategy for digital and technological transformation of your organization aligned with your business goals. Our strategic IT consulting can assist in automating and digitizing operations, optimizing software portfolio, and integrating cutting-edge technologies.

CIO Assistance

Are you a CIO with a vision looking for assistance with executing IT tasks?
Are you an organization without a CIO and looking for technical proficiency?

CIOs are expected to advance a business by developing flexible capabilities that facilitate efficiency and growth. Computer Works Uganda can provide you with management and leadership to augment change from vendor to vendor, including organization, infrastructure, projects, applications and IT operations.

Summary of services we offer:
Impartial advice from industry experts
Responsive IT at a sustainable cost
Training and/or mentoring for IT teams
Upgrades to the IT function and its capabilities
IT metrics, SLA’s and best practices implementation
Assistance with IT management to fill gaps in expertise
An extension to the client business:
Receive quality IT guidance when needed
Supplements existing IT staff
Focused on clients’ short-term and long-term needs

IT Assessment

An assessment is a period of discovery analyzing your current infrastructure, business needs and future plans.

With any significant change or investment, having an assessment performed on your environment could potentially save you millions of shillings by identifying current and future pitfalls.

What are the benefits of IT Assessments?

In addition to substantial cost savings, there are many benefits of having an assessment performed:

Identify gaps in processes and procedures between users and management
Conservation and utilization of resources by mapping for consolidation, virtualization and manageability strategies
Improve productivity or efficiency thereby reducing cost and resource constraints
Open new opportunities for your business
Review and recommendation for your current or internal IT sourcing arrangements
Due diligence reporting in the event of mergers or acquisitions
Our Areas Of Focus

When performing an assessment, key areas of focus include but are not limited to:

Technology Management (Planning, support and documentation)
Network Topology (Design, cabling and internet connectivity)
Security (Firewall, perimeter, physical and wireless security)
Server Infrastructure (Hardware, operating systems and storage)
Network Services (Directory services, administrative policies, remote access and redundancy)
Network Applications (Communication, collaboration and financial management)
PC Fleet
Our Areas Of Focus

IT assessments are especially valuable when there has been a change in senior management, business direction, or when the marketplace dictates new business processes are required. The IT assessment will highlight new ways of improving your return on IT investments and enable improved business performance.


IT Business Services

Computer Works Uganda focuses on IT services that give our clients the tools needed to succeed and meet the ever-changing needs of today’s business environment. Our services allow differentiation from the competition through customizable solutions. Our services are something our clients brag about when responding to RFPs’.

We provide expertise in functional services, operational capabilities and work processes which allow your business to operate more efficiently, safely and profitably.

We help clients reduce IT expenses and achieve maximum operational potential through:

Deep knowledge of all aspects of IT
Solutions that match clients’ industry and objectives
Best-in-class tools and processes

Computer Works Uganda strives to maintain our level of service through constantly monitoring changes in our vertical markets and new developments in the IT world.


IT Business Intelligence

Computer Works Uganda offers technology tools that can assist in predicting, tracking, analyzing and presenting information related to business performance.

Summary of services offered:
Business Performance Management
Risk/Compliance Monitoring
Operational Intelligence
Open new opportunities for your business
Customer Analytics
Fraud/Threat Detection
Workforce Productivity Analysis
Benefits of Business Intelligence Services:
Provide decision makers with the information needed to make the right choices
Identify potential business opportunities that make positive contribution to ROI

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